Contact · Direct Line to Shirish
Talk to Us — We Pick Up the Phone.
No call centres, no IVR, no “your call is important to us.” Shirish answers personally during working hours.
How to Reach Us
Pick whichever channel suits you. All three reach the same person.
Or Just Send Us Your Device Details
Fill the form below — we reply with a likely cost range and next steps within 2 working hours.
Visit MacLab in Person
CityMall, Shivajinagar
Office No 113, 1st Floor, CityMall
Ganeshkhind Rd, ICS Colony
Shivajinagar, Pune 411007
Hours: Mon–Sat, 10 AM – 8 PM
Sunday closed.
Walk-ins welcome — bring your MacBook for a free in-person diagnosis. If you can’t come to us, we’ll come to you (free doorstep across Pune).
Common Routing — Skip the Back-and-Forth
| If you need… | Best channel |
|---|---|
| A quote on a known issue | WhatsApp with photo + model |
| Doorstep diagnosis booking | Phone or booking form |
| Status update on a repair | WhatsApp (we send daily updates anyway) |
| Bulk / corporate enquiry | |
| Warranty claim | Phone — we’ll book a pickup |
Don’t Have Time to Call?
WhatsApp with your MacBook model + the issue. We’ll quote in under 30 minutes.