“Free diagnosis” sounds like a line. Here’s exactly what we do during one, so you know what you’re getting before you book it.
Doorstep or lab, it’s the same 12 checks. Takes about 30 minutes. You get a straight answer, not a guess.
1. Power and charging
Does it charge at all? Charging light behaviour, wattage draw on a known-good charger, and whether the issue is the cable, the port, or something on the board.
2. Battery health
Cycle count, current capacity vs designed capacity, and whether there’s any physical swelling under the trackpad — that one’s urgent if present.
3. Boot behaviour
Does it boot normally, boot into recovery, or not boot at all? Chime or no chime, black screen vs no backlight — these point to different failures (software vs display vs board).
4. Screen and display
Backlight, flickering, dead pixels, lines, discolouration, and hinge/cable stress marks that predict future screen failures.
5. Keyboard and trackpad
Every key tested individually (not just “does it type”), trackpad click and multi-touch gestures, and a check for debris or liquid residue under the keys.
6. Speakers and microphone
Audio output on both channels, distortion at volume, and mic input test — speaker blow-outs are common and often missed until a call sounds bad.
7. Ports
USB-C/Thunderbolt ports individually tested for both data and charging (they can fail independently of each other), plus SD card slot and headphone jack where applicable.
8. Liquid damage signs
Corrosion indicator stickers, visible residue, and — if you tell us there was a spill — how far it likely travelled based on where the machine was sitting.
9. Thermal and fan behaviour
Fan ramp-up under load, unusual noise (grinding, ticking), and thermal paste condition if we can tell from behaviour alone at this stage.
10. Storage (SSD) health
Read/write speed sanity check and SMART data where accessible — a failing SSD often looks like “the whole laptop is slow” to the user.
11. Logic board visual inspection
A look at the board itself where possible without full disassembly — corrosion, burn marks, bulging capacitors, anything visibly wrong.
12. Software sanity check
Ruling out the boring explanation. Startup items, disk space, macOS version, and obvious software causes — so we don’t quote you hardware work for a software problem.
What happens after
We tell you what’s actually wrong, in plain language, and quote it. If it’s not worth fixing — cost higher than the machine’s worth, or damage beyond repair — we’ll say that too. No charge either way.
Free doorstep diagnosis anywhere in Pune, or bring it to the lab in Shivajinagar. Call or WhatsApp +91 99239 66949.